Privacy Policy

Last updated: December 6, 2025

FindNCall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data enrichment services.

1. Information We Collect

We collect information in several ways:

Account Information:

• Name and email address when you create an account
• Billing information and payment details
• Company name and business information (if provided)

Usage Data:

• API requests and query logs
• IP addresses and device information
• Browser type and operating system
• Pages visited and features used

Input Data:

• Names, addresses, phone numbers, emails, and other data you submit for enrichment
• Business names and URLs submitted for lookup

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Maintain and improve our data accuracy and databases
• Comply with legal obligations

3. Data Retention and Ownership

We retain the right to store and use data submitted to our platform. Specifically:

• Input data you submit (names, addresses, etc.) may be retained to improve our services and maintain database accuracy.
• Query results and enrichment data may be cached to improve performance.
• Account and billing information is retained for as long as your account is active and as required for legal and business purposes.
• Usage logs are retained for security and analytics purposes.

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our Services (payment processors, hosting providers, etc.)
• Legal Requirements: When required by law, regulation, or legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal account information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure API authentication
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@findncall.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged into your account
• Remember your preferences
• Analyze how our Services are used
• Improve user experience

You can control cookies through your browser settings, but disabling them may affect functionality.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our Services, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@findncall.com